Privacy policy

PRIVACY POLICY

Last updated: September 2026

SKOON respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how SKOON collects, uses, and protects personal information when you visit our website, place an order, contact us, or otherwise interact with our services.

INFORMATION WE COLLECT

Depending on how you interact with SKOON, we may collect information such as:

  • Name

  • Email address

  • Billing and shipping address

  • Telephone number

  • Order and purchase information

  • Customer service communications

  • Information you provide when contacting us

Payment information may be processed by third-party payment providers. SKOON does not need to directly store your complete payment card information in order to process your purchase.

HOW WE USE YOUR INFORMATION

We may use personal information to:

  • Process and fulfill orders

  • Process payments through our payment providers

  • Ship products

  • Send order confirmations and shipping updates

  • Provide customer service

  • Respond to questions and requests

  • Process returns, refunds, and exchanges

  • Maintain business and transaction records

  • Improve our website, products, and customer experience

  • Detect and prevent fraud, abuse, or unauthorized activity

  • Send promotional communications when you have provided the required consent

MARKETING COMMUNICATIONS

If you choose to subscribe to SKOON marketing communications, we may send you information about new products, launches, promotions, and other SKOON updates.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the message.

We do not treat your purchase as automatic consent to receive promotional marketing messages where consent is required.

COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage, and support marketing or analytics.

Third-party services used by our website may also use cookies or similar technologies according to their own policies.

You may be able to control certain cookie settings through your browser or device.

THIRD-PARTY SERVICE PROVIDERS

We may use third-party service providers to operate our business, including services related to:

  • Ecommerce and website hosting

  • Payment processing

  • Shipping and delivery

  • Analytics

  • Customer communications

  • Advertising and marketing

These providers may process information as necessary to provide their services.

INFORMATION SECURITY

We take reasonable measures to protect personal information against unauthorized access, use, disclosure, or loss.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

RETENTION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining business records, resolving disputes, and meeting legal or regulatory obligations.

ACCESS AND PRIVACY QUESTIONS

You may contact us to ask about personal information we hold about you or to raise a privacy concern.

Contact:

skooncases@gmail.com

SKOON
Canada

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, or legal obligations.

The updated version will be posted on this page with a revised “Last updated” date.